Payroll Support Specialist

25190BR | 2022/09/20  

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At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play!

CEC Entertainment, the global leader in family entertainment and operator of Chuck E. Cheese and Peter Piper restaurants, is seeking a Payroll Support Specialist to join our team. This position is based at our Corporate Support Center in Irving, TX, and will report directly to the Payroll and Accounts Payable Manager.

Essential Functions of the Position:

  • Assist with processing weekly payroll for Peter Piper Pizza and Chuck E Cheese’s U.S. and Canada locations.
  • Monitor Workday Inbox for terminations. Process accurate and timely Final Pay in accordance with state requirements.
  • Review vacation balance’s for terminated employees and pay balances in accordance with CEC policy and state requirements.
  • Assist with verifying manual payments. Prepare check packages for distribution.
  • Maintain excellent customer service with stores and employees. Provide timely communication and answers to inquiries.
  • Send letters to employees for unclaimed/returned checks.
  • Handle all W-2 related calls at year-end.
  • Perform other duties and work on special projects as directed by the immediate supervisor or other members of our Support Center Management Team.
  • Review and research list of payroll checks to be escheated. Assist with accounting research when needed.
  • Manage the Wisely pay card program, including card inventory, invalid registrations, rejected funds, and card enrollments. Assist employees with pay card issues.


  • 3+ years of multi-state, large employer payroll experience required
  • Workday payroll experience preferred. CPP or FPC is a plus
  • Customer service experience with excellent verbal and written communication skills
  • Motivated self-starter who can work independently, prioritize, and manage time to accomplish objectives within tight deadlines
  • Strong analytical and problem-solving skills with attention to detail
  • Proficient in Microsoft Office
#diversity #inclusion #culture

Physical Demands:
To perform the duties of this position, the incumbent must have the ability to sit, walk, stand, bend, twist, reach, and carry, lift, pull, push between 1 – 25 lbs. Incumbent must use a computer, with the repetitive movement of both hands. Incumbent must be able to work an 8-hour shift, with some overtime. Incumbent must also be available to travel to various locations by airplane or by operating a vehicle if needed.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions is included.

The Company:
CEC Entertainment is the nationally recognized leader in family entertainment and dining with both its Chuck E. Cheese and Peter Piper Pizza restaurants as well as the virtual kitchen brand Pasqually’s Pizza & Wings. As the place where a million Happy Birthdays are celebrated every year, Chuck E. Cheese goal is to create positive, lifelong memories for families through entertainment, food, and play. The Company and its franchisees operate a system of 558 Chuck E. Cheese restaurants and 114 Peter Piper Pizza stores, with locations in 47 states and 15 foreign countries and territories. More than 10,000 employees are dedicated to ensuring Every Guest Leaves Happy!

CEC Entertainment offers a wide variety of benefits including medical, dental, vision, life, disability, and 401(k) retirement savings plan to eligible U.S. employees as part of their overall employment package. We also offer job training and career growth opportunities.

* * *

At CEC Entertainment, we believe that our workforce should reflect the diverse backgrounds, experiences, and perspectives of the many guests we serve. As an Equal Opportunity Employer, we do not discriminate against applicants due to race, ancestry, color, genetics, gender identity, gender expression, sexual orientation, national origin, religion, age, physical or mental disability, pregnancy, veteran status, or on the basis of any other federal, state or local protected class.

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